Terms & Conditions

These terms apply to the Istighfar Flow app and website (together, the "Service"), operated by Imran Nisar ("we", "us", "our"). By using the Service you agree to these terms. If you do not agree, please do not use the Service.

Who provides the Service

The Service is provided by Imran Nisar. Payments are processed by our payment provider, Paddle.com Market Ltd ("Paddle"), which acts as the merchant of record for purchases made through the app or website. Paddle handles billing, tax (including VAT), refunds and payment queries on our behalf.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are also covered by Paddle's Buyer Terms.

The free plan

Counting is free, for as long as you like, up to 100 counts a day. No account is needed to try the Service, and the free plan includes voice counting, button counting, a daily target, your calendar and prayer mode with local prayer times.

Paid plans

Two paid products are offered, both priced in British pounds. Whether tax is included depends on where you live (for example, UK and EU prices include VAT, while US sales tax may be added); the checkout shows the final amount before you pay:

• Istighfar Flow Plus — £7.86 per month. Unlocks unlimited daily counting (no 100-a-day limit), workout mode, voice and workout stats, prayer reminders, and voice training. Renews monthly until cancelled; you may cancel at any time and keep Plus until the end of the month you have paid for.
• Save across phones — £7.86, one-off. Keeps your counts and workouts safe and available on every phone you sign in on. This is a one-time purchase and does not renew.

Prices may change in the future. If a subscription price changes, we will give you reasonable notice before the change takes effect, and you can cancel before you are charged at the new price.

Accounts

You may use the Service without an account as a guest. Guest counts are stored against an anonymous identifier, and you keep them if you later create an account with the same device. You are responsible for keeping your sign-in credentials safe and for activity under your account. Guest identifiers are not recoverable if you clear the app's data from your device.

Acceptable use

Please use the Service as it is intended: for your own personal, non-commercial counting. You must not use the Service unlawfully or for fraud or spam; infringe anyone's intellectual property; interfere with its security (for example with malware, probing, scanning or scraping); attempt to disrupt the Service or access other people's data; bypass the free daily limit or other technical limits; or resell access.

Suspension and termination

We may suspend or end access to the Service, or to a paid plan, for a material breach of these terms, non-payment, a security or fraud risk, or repeated or serious misuse. Where reasonable we will tell you first. You can stop using the Service at any time and delete your account and data from Settings.

Ownership

We own the Service and its intellectual property, including the software, documentation, design and branding. Using the Service gives you a personal, non-transferable right to use it within the plan you have; it does not transfer any ownership to you.

Your content and privacy

The Service stores the number of counts you make, your settings, and your workout plans — never a recording of your voice and never a transcript of what you said. Voice counting sends live audio to our speech-recognition provider, whose handling of it is set out in the Privacy Notice. How data is handled is described in full in our Privacy Notice. Your content stays yours.

Availability and changes

We aim to keep the Service available and working well, but we can't guarantee it will always be uninterrupted or error-free. Voice counting depends on your device's microphone and speech recognition services, which can vary by device. We may add, change or remove features over time; if we remove something significant from a paid plan, we will tell you first.

Cancellation and refunds

You can cancel Plus at any time from the app (Your plan → Manage or cancel) and you will keep access until the end of the period you have paid for. Our refund policy — including the 30-day money-back guarantee — is set out in our Refund Policy.

Disclaimers and liability

The Service is provided "as is". To the fullest extent permitted by law, we exclude warranties that are not stated in these terms. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability to you for any claim relating to the Service is limited to the greater of the amounts you paid us in the 12 months before the claim, or £50. We are not liable for indirect or consequential losses, including lost time, lost data on your device, or missed spiritual or fitness goals.

Your consumer rights

If you are a consumer in the United Kingdom, these terms do not affect your statutory rights, including rights under the Consumer Rights Act 2015.

Changes to these terms

We may update these terms from time to time. The current version is always on this page with its "last updated" date. Continuing to use the Service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

Contact

Questions about these terms: Imran Nisar — i@drimrannisar.co.uk.

See also: Refund Policy · Privacy Notice